Shipping policy
Shipping Info
Turnaround Times
Most items will ship in 1-3 business days. This does not include Holidays.
Shipping will typically take longer if I need to make the item for you.
Shipping Time
**Shipping times can be random, and drastically increased due to the pandemic! This, as well as tracking status are out of my control. I do not sit on a package once the label is printed, however the post office may not always scan it in right away once it’s in their possession.
Ship time is quoted by the carrier and is the average time in which the package should arrive. Please allow an additional 1-2 days from the time quoted for delivery.
International Shipments
Customs fees, tariffs, VAT taxes, etc. can and may be levied against international packages. We have no control over these charges, as they are subject to customs review and practices. Regretfully, we cannot mark outgoing shipments in a way that will attempt to prevent these charges, as doing so is unlawful.
Lost or Damaged Packages
Once your package is shipped, we are at the mercy of USPS and/or FedEx. Customers who have delivery issues should contact the carrier and refer to the tracking number to locate their shipment or file a claim.
Kymm! Bang is not responsible for lost, damaged, or stolen packages. If you are concerned about theft, please note that insurance no longer covers a package that has been marked "Delivered." Have your order shipped to a secure location, or consider purchasing "Signature on Delivery," to assure it will not be left unattended by your postal carrier.